Contact
Get In Touch
Have questions or need assistance? Don’t hesitate to reach out to our friendly team for help with your inquiries.
Call us
0837983516
Email Us
Store Hours
M-F: 8am–6pm
S-S: 10am–5pm
Visit us
8 Walter Reid Road
Tongaat , Durban
4339
F.A.Q.
General Questions
Browse through our frequently asked questions to find answers to common queries.
What materials are used in Zurich Beds?
Zurich Beds are crafted using premium materials carefully selected to ensure comfort, durability, and quality. From high-density foam to pocket spring systems, each bed is designed to provide the ultimate sleep experience.
What is the warranty coverage for Zurich Beds?
Zurich Beds come with a comprehensive warranty package to guarantee your satisfaction and peace of mind. Our warranties typically cover manufacturing defects and ensure long-term durability, varying by bed model.
How do I choose the right bed size for my room?
Zurich Beds offers a variety of sizes to accommodate different room dimensions and personal preferences. Our size guides can assist you in selecting the perfect bed size for your space, ensuring optimal comfort and functionality.
Shipping
Delivery Options & Guidelines
Standard Delivery:
Our standard delivery option ensures your Zurich Bed arrives at your doorstep promptly and securely. We strive to deliver within the estimated timeframe, although delivery times may vary based on your location and product availability
White Glove Delivery:
Opt for our white glove delivery service for added convenience and peace of mind. Our professional team will not only deliver your Zurich Bed but also assemble it in your desired room, saving you time and effort.
In-Store Pickup:
Prefer to collect your Zurich Bed yourself? Select the in-store pickup option during checkout, and we’ll have your bed ready for collection at your convenience. Our staff will ensure your bed is safely loaded into your vehicle.
International Shipping:
For customers outside our local delivery area, we offer international shipping options. Contact our customer service team for more information on international shipping rates and delivery times.
Report Damaged Item
If you receive a damaged item, we’re here to help. Contact our customer service team immediately to report any damage, and we’ll swiftly assist you in resolving the issue to ensure your satisfaction.
Return a Package
Need to return a package? Our hassle-free return process ensures a seamless experience. Contact us to initiate a return, and our team will guide you through the steps to ensure a smooth and efficient return process.
Track A Package
Track the status of your package or inquire about your order by contacting our sales team. Whether you’re eager to receive your order or have questions about its whereabouts, our sales team is here to provide you with the information you need for peace of mind.